Volga German Tours (VGT), Dr. Brent Mai, Dr. Mila Koretnikov, and their agents act only in the capacity of agents in all matters pertaining to hotel accommodations & meals, sightseeing tours, and transportation. Except for the willful negligence of its direct employees, VGT is not liable for any damage, loss (including but not limited to personal injury, loss of enjoyment, distress, death, and property loss), expense or inconvenience caused by any act or omission of any supplier providing tour services or by any other person or reason whatsoever or by any delays or changes in the itinerary, or the acts and omissions of the tour leader/host or travel agent. VGT assumes no liability or responsibility for any injuries, inconveniences, illness, irregularity, or incidental damages occasioned by circumstances beyond the control of the tour operator, or by any person or reason whatsoever, including but not limited to events such as strikes, revolts, wars, natural disasters, closures of airports, hotels, or included sites, default or omission of any common or private carrier. VGT reserves the right to cancel the tour at any time, to operate the tour with a substitute tour host/leader at any time, to decline or not retain any person as a member of the tour for any cause at any time. VGT reserves the right to make changes in the published itinerary if needed including deleting and adding cities and changing the sequence of the itinerary, or whenever in the sole judgment of VGT as conditions warrant, or if VGT deems it necessary for the comfort, convenience, or safety of the tour.